STEPHEN CORREA
Miami,FL
Summary
Drew on retail and customer service background to direct sales performance, coordinate team workflows, and strengthen overall customer experience.
Overview
1
1
Language
7
7
years of professional experience
Work History
Sales & Stock Associate
Dollar General
2026.05 - Current
- Strong inventory control kept product available and reduced stock discrepancies.
- Merchandise display setup improved shopping experience and supported sales potential.
- New associate onboarding strengthened teamwork through operational and safety training.
- Stock management system oversight improved inventory tracking and replenishment processes.
Seasonal Recovery Champion/Team Leader
Macy's inc
2025.09 - 2026.02
- Achieved consistent performance across varied staff through coordinated team execution.
- Supported uninterrupted inventory flow during 8+ hour days on foot while lifting up to 50 pounds through effective restocking and merchandise handling.
- Produced stronger project workflows and advanced key initiatives through cross-department collaboration.
- Delivered reliable work in fast-paced environments.
- Generated stronger team momentum by motivating and inspiring others.
Cannabis Curator
Fluent Cannabis
2022.05 - 2024.08
- Delivered product guidance and strong service to customers from diverse backgrounds for 8+ hours daily.
- Completed patient and visitor check-ins for 30+ individuals daily within dispensary protocols.
- Maintained compliance with Department of Health regulations while managing medication information for 30+ patients daily.
- Increased sales by 15% through bilingual client engagement.
Sales Floor Team Leader & Stockroom Associate
Steve Madden
2019.11 - 2023.01
- Managed a sales floor team of 10, consistently surpassing daily sales goals by 15% and achieving a 90% customer satisfaction score.
- Managed inventory for a stockroom with 500+ SKUs, overseeing receiving and organization.
- Trained 5 new team members on sales techniques and company policies.
- Revamped store displays, leading to a 20% increase in daily customer visits over 3 months.
- Implemented new scheduling system that reduced shift overlaps by 25%, enhancing team efficiency.
- Resolved 50+ customer concerns daily, boosting repeat business by 15%.
Education
Associate's Degree - Graphic & Commercial Arts
Miami-Dade College
Miami12.2018
Skills
- Supported clear communication and positive interactions in English and Spanish
- Helped teams with leadership tasks and daily coordination
- Managed schedules, priorities, and multiple tasks with strong organization
- Provided customer service, sales support, and client engagement with professionalism
Icon
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Languages
Spanish
Native or Bilingual
Timeline
Sales & Stock Associate
Dollar General
2026.05 - Current
Seasonal Recovery Champion/Team Leader
Macy's inc
2025.09 - 2026.02
Cannabis Curator
Fluent Cannabis
2022.05 - 2024.08
Sales Floor Team Leader & Stockroom Associate
Steve Madden
2019.11 - 2023.01
Associate's Degree - Graphic & Commercial Arts
Miami-Dade College