Stephen Eggers
Riner,VA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Quality Tire And Brake Service
11.2018 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Service Technician
Moons Auto Body
03.2017 - 11.2018
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Service Technician
Porters Automotive & Tire
03.2017 - 04.2018
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Education
High School Diploma - General Studies
William Bryd H.S.
Vinton, VA06.1996
Skills
- Overseeing Employees
- Product and Service Knowledge
- Directing Team Members
- Customer Service and Satisfaction
Timeline
Assistant Manager
Quality Tire And Brake Service
11.2018 - 06.2023
Service Technician
Moons Auto Body
03.2017 - 11.2018
Service Technician
Porters Automotive & Tire
03.2017 - 04.2018
High School Diploma - General Studies
William Bryd H.S.
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