Stephen Franco
Sugar Land,Texas
Summary
Insurance professional with four years of experience specializing in auto and residential coverage, liability resolution, and multistate claim handling. Licensed with a proven ability to navigate complex coverage scenarios. Brings an additional experience in working claims in a multitude of states. Brings an additional three years of sales experience, including 2 years as an account manager, with a strong focus on client relationships and product expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property and Casualty Insurance Adjuster
AllState
10.2024 - Current
- Experience in overseeing condominium operations and rental agreements
- Experience in handling Dwelling, Other Structures, Personal Property and Additional living Experience
- Building repair estimates utilizing cost analysis employing Xactimate
- specialist in analyzing policy language and determining coverage decisions
- Contractor negotiation
- Collaboration with colleagues in diverse fields including coverage
- Claim and file management to completion
Insurance Claims Agent/ GEICO ICS Specialist
GEICO
05.2022 - 05.2024
- Responsible for handling claims in all unlicensed states and four licensed states
- Familiarity with different state auto insurance laws due to working claims in the majority of states
- Handle and solve complex claims that require critical thinking to determine liability
- Collect evidence and determine liability with any state I am licensed with and with unlicensed states
- Review and handle complex coverage conditions, reviewing policy language, and coordinate with underwriting and our investigations unit
- Handle property damage, collision, comprehensive, and rental coverages within a claim.
Reliant Energy Sales Account Manager
Premier Marketing Concepts
05.2020 - 05.2022
- Responsible for new customer acquisition for Reliant energy in major retailers
- Responsible for training new individuals and teaching them to hone their skills at sales
- Responsible for interviewing potential candidates for our sales positions
- Responsible for following up with new customers with their new service.
Pest Control Technician
ENVIROSMART Multifamily Pest Solutions
04.2019 - 05.2020
Pest Control Technician
Academic Pest Control
02.2017 - 03.2019
Rug Salesman
Home collection contracted by Gallery Furniture
05.2015 - 02.2017
Education
Some College (No Degree) - Political Science
University of Texas
Arlington, TXI. H. Kempner High School
Sugar Land, TXSkills
- Critical thinking
- Responsive to change
- Analytical skills
- Work well with others and independently
- Proactive in acquiring new knowledge
- Xactimate level 1 certified
- Systematic data documentation
- Regulatory compliance
- Problem-solving aptitude
Certification
- Licensed insurance adjustor all lines in the State of Texas
- Non-resident adjuster property and casualty in the states of CT, DE, FL, GA, KY, LA, NC, NH, NM, OK, RI, SC, VT, WY
- Xactimate Level 1 Certified
Timeline
Property and Casualty Insurance Adjuster
AllState
10.2024 - Current
Insurance Claims Agent/ GEICO ICS Specialist
GEICO
05.2022 - 05.2024
Reliant Energy Sales Account Manager
Premier Marketing Concepts
05.2020 - 05.2022
Pest Control Technician
ENVIROSMART Multifamily Pest Solutions
04.2019 - 05.2020
Pest Control Technician
Academic Pest Control
02.2017 - 03.2019
Rug Salesman
Home collection contracted by Gallery Furniture
05.2015 - 02.2017
I. H. Kempner High School
Some College (No Degree) - Political Science
University of Texas
Awards
- GEICO Certificate of Excellence Achievement January 2023- June 2023 Finished in the top 2% of ICS employees during this period.
- GEICO The Director's Club August 2023