Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Stephen Grape

Reno,NV

Summary

Dynamic Sales Associate with proven expertise at Jackson Food Stores, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in POS system operation and maintaining organized merchandise displays, contributing to a seamless shopping experience and improved sales performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience

Work History

Sales Associate

Jackson Food Stores
12.2017 - 09.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized sales floor, ensuring product displays were visually appealing and stocked.
  • Processed transactions accurately using point-of-sale systems, contributing to efficient checkout operations.
  • Collaborated with team members to achieve daily sales targets and promote store promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Arizona Last Stop
09.2014 - 11.2017
  • Learned inventory management techniques to support stock replenishment and loss prevention strategies.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Performed cash, card, and check transactions to complete customer purchases.

Delivery Driver

C and C Roofing
02.2010 - 09.2014
  • Delivered packages efficiently while adhering to strict schedules and routes.
  • Maintained vehicle cleanliness and performed routine inspections to ensure operational safety.
  • Managed delivery documentation, ensuring accurate records of shipments and receipts.
  • Communicated effectively with customers to resolve delivery issues and enhance satisfaction.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

High School Diploma -

Incline High School
Lake Tahoe, NV
06-2005

Skills

  • Customer service
  • Multi-tasking
  • Excellent people skills
  • Reliable and punctual
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • POS system operation
  • Merchandise display

Timeline

Sales Associate

Jackson Food Stores
12.2017 - 09.2025

Sales Associate

Arizona Last Stop
09.2014 - 11.2017

Delivery Driver

C and C Roofing
02.2010 - 09.2014

High School Diploma -

Incline High School

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