Stephen Hammond
Compass Group USA
Winston-Salem,NC
9
years of professional experience
Experienced assistant manager with a focus on optimizing staff performance and operational efficiency. Strong communicator, skilled in training and mentoring team members, ensuring high standards in service and quality.
Results-driven food service professional with a proven track record in managing food safety and sanitation. Known for quick-learning abilities and a strong work ethic, dedicated to streamlining operations and enhancing guest satisfaction.
Work History
Grill Cook
2 Years- Operated grills and fryers to prepare high-quality meals efficiently.
- Managed food safety protocols to ensure compliance and maintain a clean workspace.
- Collaborated with kitchen staff to streamline food preparation processes.
- Monitored inventory levels, assisting in ordering supplies as needed.
- Maintained proper temperatures for food items to ensure quality standards were met.
- Conducted regular equipment maintenance checks to ensure optimal performance and safety.
- Maintained clean, organized grill stations for hygienic, orderly food preparation
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
Assistant Manager
3 Years 1 Month- Supervised front desk operations, ensuring exceptional guest service and satisfaction.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Implemented process improvements to enhance efficiency in daily hotel operations.
- Coordinated housekeeping schedules, optimizing staff assignments for peak occupancy periods.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Manager's Assistant
2 Years 11 Months- Streamlined communication between management and staff to enhance operational efficiency.
- Coordinated scheduling and staffing to optimize resource allocation during peak hours.
- Assisted in training new team members on restaurant policies and procedures, fostering a collaborative environment.
- Managed inventory tracking and supply orders, ensuring availability of essential items for daily operations.
Education
Esthetician - Asthetics
No Degree
Skills
Food service
Food safety and sanitation
Quick-learning
Multitasking and organization
Strong work ethic
Willing to learn
Timeline
Grill Cook
Compass Group USA
06.2024 - 06.2026Read More
Assistant Manager
Microtel Inn & Suites By Wyndham
05.2021 - 06.2024Read More
Manager's Assistant
PDQ Restaurant
05.2017 - 04.2020Read More
Winston-Salem State University
No Degree
Read More
Health And Style Institute
Esthetician from Asthetics
Read More