Stephen Harless
Red Oak,TX
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Associate Sales Representative
Banner Roofing
Frisco, TX
06.2023 - Current
- Developed relationships with new clients to generate sales leads.
- Conducted market research to identify industry trends and opportunities.
- Created presentations, proposals, and quotes based on customer requirements.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Maintenance Assistant
Ovilla Christian School
Ovilla, TX
06.2022 - 06.2023
- Performed regular maintenance and repair of facility equipment and systems, such as HVAC units, plumbing fixtures, electrical wiring and lighting.
- Repaired or replaced defective parts as necessary using hand tools, power tools, welding equipment, measuring instruments and other specialized equipment.
- Repaired minor damages to walls, floors and ceilings caused by wear-and-tear or vandalism.
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Prepared walls for painting by patching holes and replacing drywall.
Barista Training Manager
Cup Of Alaska
Ovilla, TX
02.2021 - 10.2022
- Managed barista staff and ensured proper training.
- Ensured compliance with food safety standards, health regulations and sanitation requirements.
- Recruited, hired, trained and supervised baristas to ensure adherence to company policies and procedures.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
Education
High School Diploma -
05.2023
Bachelor of Arts - Biblical Studies
References
References available upon request.
Skills
- Sales Development
- Account Management
- Sales Closing
- Customer Retention
- Lead Generation
- Network Development
Timeline
Associate Sales Representative - Banner Roofing
06.2023 - Current
Maintenance Assistant - Ovilla Christian School
06.2022 - 06.2023
Barista Training Manager - Cup Of Alaska
02.2021 - 10.2022
DASCHE - High School Diploma,
Boyce - Bachelor of Arts, Biblical Studies
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