Accomplished Senior Claims Associate with over two decades of expertise at Londen Insurance Group, specializing in life insurance claims. Streamlined processes to enhance resolution times, mentored junior staff, and significantly improved customer satisfaction through empathetic engagement. Expert in policy analysis and adept in fostering team environments.
Detailed claims associate with over 20 plus years experience in processing life insurance claims and procedures. . Posses a strong understanding of life insurance policies. Able to efficiently work under pressure and contribute to a positive team environment.
Enhanced customer satisfaction by providing timely updates and empathetic responses to claim inquiries