Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Stephen Lien

Sioux Falls,SD

Summary

Dynamic Warranty Administrator with a proven track record at Billion Automotive, excelling in warranty processing and claims reconciliation. Demonstrated exceptional attention to detail and problem-solving skills, ensuring compliance and accuracy in documentation management. Recognized for enhancing operational efficiency and training new associates in effective customer engagement techniques.

Overview

18
18
years of professional experience

Work History

Warranty Administrator

Billion Automotive
Sioux Falls, SD
11.2012 - Current
  • Processed warranty claims for automotive repairs, ensuring compliance with company policies.
  • Reviewed claims for accuracy prior to submission to manufacturers.
  • Managed comprehensive warranty documentation for precise reporting and filing.
  • Reconciled warranty receivables against payments using appropriate accounting schedules.

Sales Associate

Target
Sioux Falls, South Dakota
10.2007 - 10.2012
  • Guided customers in choosing electronics matching their needs and preferences.
  • Showcased product features to improve customer comprehension.
  • Trained new associates in effective sales techniques and customer service.

Education

Bachelor of Arts - International/Global Studies

University of Nebraska, Lincoln
Lincoln, Nebraska, NE
05-2012

Skills

  • Warranty processing
  • Claims reconciliation
  • Documentation management
  • Attention to detail
  • Problem solving
  • Time management

Affiliations

  • Travel
  • Foodie
  • Avid reader

References

References available upon request.

Timeline

Warranty Administrator

Billion Automotive
11.2012 - Current

Sales Associate

Target
10.2007 - 10.2012

Bachelor of Arts - International/Global Studies

University of Nebraska, Lincoln

Similar Profiles

  • Carson Cox

    Carson CoxCarson Cox

    Systems Administrator at Billion AutomotiveSystems Administrator at Billion Automotive

  • NATHANIEL LUND

    NATHANIEL LUNDNATHANIEL LUND

    Warehouse/Staging Lead at Billion AutomotiveWarehouse/Staging Lead at Billion Automotive

  • Aaron Kasch

    Aaron KaschAaron Kasch

    Dealership Manager / Hybrid at Camping World / Billion AutomotiveDealership Manager / Hybrid at Camping World / Billion Automotive

  • WAYNE G. DOVER

    WAYNE G. DOVERWAYNE G. DOVER

    Lead Tech/Process Engineer at Cardinal HealthLead Tech/Process Engineer at Cardinal Health

  • Justin Ymker

    Justin YmkerJustin Ymker

    Service Manager at J&M Transmission and Auto ServiceService Manager at J&M Transmission and Auto Service

CREATE PROFILE