Stephen Love
Phoenix,AZ
Summary
Experienced claims professional with strong focus on delivering impactful results. Skilled in claims assessment, customer service, and conflict resolution. Adept at team collaboration and adapting to changing needs. Reliable, effective communicator with keen ability to analyze and resolve complex issues.
Overview
11
11
years of professional experience
Work History
Auto ILR Claims Associate S3
State Farm
04.2024 - Current
- Process and document auto insurance claims e0iciently while ensuring compliance with policies
- Communicate with customers and associates via multiple digital platforms
- Work collaboratively in a fast-paced team environment to resolve claim inquiries
Field Service Technician
Baxter
05.2022 - 01.2024
- Installed, repaired, and maintained medical equipment while ensuring optimal functionality
- Provided technical support and troubleshooting for healthcare facilities
- Maintained records of equipment performance and maintenance activities
Donor Care Specialist
Blood Systems (Vitalant)
01.2016 - 01.2022
Late Stage Collections Agent
Progressive Leasing
01.2016 - 12.2016
Call Escalation Manager
Discover Financial Services
01.2014 - 12.2016
Education
No Degree -
Arizona State University
Tempe, AZHigh School Diploma -
Barry Goldwater Highschool
05-2014
Skills
- Claims processing
- Customer service
- Analytical problem-solving
- Leadership
- Team management
- Training
- Teamwork and collaboration
- Policy interpretation
Timeline
Auto ILR Claims Associate S3
State Farm
04.2024 - Current
Field Service Technician
Baxter
05.2022 - 01.2024
Donor Care Specialist
Blood Systems (Vitalant)
01.2016 - 01.2022
Late Stage Collections Agent
Progressive Leasing
01.2016 - 12.2016
Call Escalation Manager
Discover Financial Services
01.2014 - 12.2016
No Degree -
Arizona State University
High School Diploma -
Barry Goldwater Highschool
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Dedra ClayDedra Clay
Underwriting Service Assistant Team Resource at State FarmUnderwriting Service Assistant Team Resource at State Farm
Isaiah SkinnerIsaiah Skinner
Claims Adjuster at State FarmClaims Adjuster at State Farm
Alexandra BerryAlexandra Berry
Service Coordinator at Presidential Pools, Spas & PatioService Coordinator at Presidential Pools, Spas & Patio