Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Stephen Newton

Winchester,VA

Summary

Enthusiastic and upbeat with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Shenandoah Box Office
Winchester, VA
08.2023 - Current
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Greeted customers warmly and made them feel welcome.

Dance Instructor

Plaza Theatre Co.
Cleburne, TX
06.2021 - 07.2022
  • Planned special events such as recitals or competitions featuring student performances.
  • Collaborated with colleagues on creative ideas for choreography and costuming designs.
  • Monitored student performance and offered feedback to support goal achievement.
  • Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.

Small Business Owner

J&J's Jams
Burleson, Texas
08.2018 - Current
  • Delegated work to staff, setting priorities and goals.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Monitored customer feedback and implemented changes based on their suggestions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Master of Arts - Arts Management

Shenandoah University
Winchester, VA
05-2027

Bachelor of Arts - Musical Theatre

Shenandoah University
Winchester, VA
05-2026

Skills

  • Customer Service
  • Leadership
  • Quick Learner
  • Problem-Solving Skills
  • Cash Handling
  • Inventory Control

Timeline

Front Desk Receptionist

Shenandoah Box Office
08.2023 - Current

Dance Instructor

Plaza Theatre Co.
06.2021 - 07.2022

Small Business Owner

J&J's Jams
08.2018 - Current

Master of Arts - Arts Management

Shenandoah University

Bachelor of Arts - Musical Theatre

Shenandoah University

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Stephen Newton