Stephen Ray
El Paso,TX
Summary
Dynamic sales consultant with proven strengths in customer relationship management and product knowledge. Adept at enhancing customer satisfaction and driving repeat business.
Overview
16
16
years of professional experience
Work History
Sales Consultant
Hyundai Of El Paso
El Paso, TX
08.2023 - Current
- Guided customers through vehicle selection process, ensuring alignment with their needs and preferences.
- Developed product knowledge to effectively communicate features and benefits of Hyundai models.
- Fostered relationships with clients, enhancing customer satisfaction and repeat business opportunities.
- Conducted follow-up calls to assess customer satisfaction and address any concerns post-purchase.
- Trained new sales consultants on processes, tools, and best practices for effective customer engagement.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
Title Clerk
Barnett Harley Davidson
El Paso, TX
01.2023 - 07.2023
- Processed vehicle titles and registrations accurately for customer satisfaction.
- Managed document flow to ensure timely title issuance and compliance with state regulations.
- Collaborated with sales team to verify vehicle information and streamline title transactions.
- Developed efficient filing system for tracking titles and related documents, enhancing retrieval speed.
Parts Counter Sales Person
Barnett Harley Davidson
El Paso, TX
05.2022 - 12.2022
- Maintained inventory accuracy through regular audits and replenishment of stock levels.
- Collaborated with team members to streamline order processing workflows and reduce errors.
- Leveraged point-of-sale systems to manage transactions and track sales performance effectively.
- Provided training for new staff on product knowledge and customer service best practices.
Paraprofessional, Special Education
Loma Verde Elementary School
El Paso, TX
11.2018 - 12.2022
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported students with special needs, fostering a positive learning environment.
- Facilitated small group instruction, enhancing comprehension of core subjects.
- Implemented behavior management strategies, promoting student engagement and discipline.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Warehouse Assistant
Barnett Harley Davidson
El Paso, TX
08.2013 - 05.2022
- Operated forklifts and pallet jacks to efficiently move inventory across warehouse floors.
- Managed inventory levels through accurate tracking and organization of stock items.
- Assisted in loading and unloading shipments, ensuring safe handling of products.
- Collaborated with team members to streamline order fulfillment processes, enhancing workflow efficiency.
- Implemented improvements in storage organization, optimizing space utilization within the warehouse facility.
- Maintained cleanliness and orderliness of work areas to promote a productive environment for all employees.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Usher
Tinseltown USA
El Paso, TX
01.2010 - 06.2012
- Guided patrons to designated seating areas, ensuring smooth audience flow and comfort.
- Assisted with ticket-taking procedures, verifying entry and enhancing customer experience.
- Maintained cleanliness and organization in auditorium spaces for optimal guest enjoyment.
- Provided information on showtimes and theater policies, addressing patron inquiries effectively.
- Trained new ushers in operational processes, fostering a collaborative team environment.
Education
Associate of Science - Business Management
Vista College
El Paso, TX01-2019
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Prospect qualification
- Demonstrations
- Customer service
- Sales consultation
- Product and service knowledge
Timeline
Sales Consultant
Hyundai Of El Paso
08.2023 - Current
Title Clerk
Barnett Harley Davidson
01.2023 - 07.2023
Parts Counter Sales Person
Barnett Harley Davidson
05.2022 - 12.2022
Paraprofessional, Special Education
Loma Verde Elementary School
11.2018 - 12.2022
Warehouse Assistant
Barnett Harley Davidson
08.2013 - 05.2022
Usher
Tinseltown USA
01.2010 - 06.2012
Associate of Science - Business Management
Vista College