Stephen Savoie
Thibodaux,LA
Summary
Dynamic and results-driven professional with extensive experience in management at SUBWAY® Restaurants. Proven track record in staff training and development, enhancing customer service focus, and implementing effective sales strategies. Adept at optimizing operations and improving team performance, leading to increased customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Manager on Duty
Smalls Sliders
Prairieville, LA
09.2025 - Current
- Conducted regular staff performance evaluations to identify training needs and career development opportunities.
- Ensured adherence to health and safety regulations, maintaining a clean and safe work environment.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
General Manager
SUBWAY®Restaurants
Thibodaux, LA
11.2024 - 09.2025
- Oversaw daily operations to ensure efficient service and adherence to quality standards.
- Implemented training programs for staff to enhance performance and improve customer satisfaction.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Developed marketing strategies to increase local store visibility and drive sales growth.
Asst. Store Director
Rouses Market
Thibodaux, LA
01.2023 - 11.2024
- Assisted in daily operations to ensure store compliance with safety and quality standards.
- Supported inventory management by tracking stock levels and coordinating replenishment orders.
- Executed customer service strategies to enhance shopper experience and drive sales growth.
- Trained new staff on operational procedures, product knowledge, and customer engagement techniques.
Delivery Driver
Dominoes Pizza
Baton Rouge, LA
10.2023 - 01.2024
- Delivered pizzas promptly to ensure customer satisfaction and repeat business.
- Managed cash transactions accurately while maintaining financial integrity.
- Conducted routine vehicle inspections to ensure safety and compliance with standards.
- Collaborated with team members to optimize delivery routes for efficiency.
Manager on Duty
Firehouse Subs
Houma, LA Thibodaux, LA Gonzales, LA
08.2021 - 10.2023
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and food safety standards.
- Managed inventory control, reducing waste through effective stock rotation practices.
- Resolved customer complaints swiftly, enhancing overall guest satisfaction levels.
- Coordinated team schedules to optimize labor efficiency during peak hours.
- Implemented operational improvements that streamlined workflow and increased productivity.
Education
High School Diploma -
Terrebonne High School
Houma, LASkills
- Customer service focus
- Sales and marketing
- Staff training and development
- Scheduling proficiency
Timeline
Manager on Duty
Smalls Sliders
09.2025 - Current
General Manager
SUBWAY®Restaurants
11.2024 - 09.2025
Delivery Driver
Dominoes Pizza
10.2023 - 01.2024
Asst. Store Director
Rouses Market
01.2023 - 11.2024
Manager on Duty
Firehouse Subs
08.2021 - 10.2023
High School Diploma -
Terrebonne High School