Stephen Williamsen
Lynbrook,New York
Summary
I'm a very people focused individual with a good mind for problem solving and numbers. I find a work best in positions where I get to work directly with the customers or collaboratively with coworkers but I certainly don't lack the ability to buckle down on individual projects and tasks. My educational background includes physics and calculus just as much as it includes art and design which I think helps me solve problems linearly as well as from a more creative standpoint but ultimately my love of people is my main drive. Solving problems that benefit others brings me the most satisfaction.
Overview
3
3
years of professional experience
Work History
Accounts Payable
New York State Department of Health
Saint Albans, NY
08.2025 - 12.2025
- Facility wide invoice management.
- Organizing, dating, and inputting all incoming invoices into the SFS system and being able to report back on any changes.
- Working directly with the rest of the business office and the heads of each department to properly handle purchase requests while adhering to facility and department budgets.
- Vendor contact and negotiation. Creating contracts with new vendors/providers as well as re-negotiating old contracts to meet the facilities needs.
- When necessary, distributing and balancing resident funds to residents and accepting new funds from family members.
Patient Service Representative
Motion Sports Medicine
Rockville Centre, NY
08.2024 - 08.2025
- Appointment booking, scheduling, and coordination between therapists and patients.
- Verifying insurance plans and coverage and maintaining contact with patients' primary providers and their insurance providers to maintain uninterrupted care.
- Handling in-house billing and then reaching out to the appropriate parties when required.
- Processing and organizing all facility paperwork from ID cards and prescriptions, to X-Rays and POCs.
- Customer service and office hospitality. Making sure patients are comfortable and any special accomodations they may need are taken care of or alerting their therapist of it.
Front Desk/Administrative Assistant
Sportime Of Lynbrook
Lynbrook, NY
04.2023 - 07.2025
- Facility wide scheduling and coordination between staff, coaches, administrators, and customers.
- Handling payments and reservations for both the Lynbrook and Hempstead Lake locations and ensuring there are no overlaps or interferences between the two schedules.
- Giving tours of the facility, providing information about different programs and passing along customers and interested parties to the correct departments.
- Organizing all incoming paperwork and mail.
- When required, assisting customers in the pro-shop. Being able to handle the retail/sales of any equipment they may need and having the knowledge needed to do that.
- Customer service/hospitality and conflict resolution. Maintain happy and healthy relationships with all customers to assist them with any issues they may have
- Proficient in de-escalation.
Education
Associate of Science - Studio Arts
Adelphi University
Garden City, NYSkills
- Accounts payable and receivable
- Scheduling/Coordination
- Insurance verification
- Hospitality
- Customer service
- Conflict de-escalation
- Retail
- Contract creation and negotiation
- Microsoft and Google suites
- (Graphic) Design
Timeline
Accounts Payable
New York State Department of Health
08.2025 - 12.2025
Patient Service Representative
Motion Sports Medicine
08.2024 - 08.2025
Front Desk/Administrative Assistant
Sportime Of Lynbrook
04.2023 - 07.2025
Associate of Science - Studio Arts
Adelphi University