Stephen Wood
Toledo,OH
Summary
Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Excellent in training and coaching associates.
Overview
27
27
years of professional experience
Work History
Department Manager
Lowes Home Centers
Toledo, Ohio
02.2012 - Current
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Trained and evaluated personnel in sales and marketing
- Reported to the store manager regarding all store and staff issues.
- Responsible for maintaining inventory and in-stock condition.
- Responsible for maintaining store displays
Assistant Manager
Walgreen's Drug Stores, Inc
Toledo, Ohio
07.2010 - 12.2011
- Trained and evaluated personnel in sales and marketing.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Reported to the store manager regarding all store and staff issues.
- Responsible for maintaining inventory and in-stock condition.
- Responsible for maintaining store displays.
Store Manager
Walgreen's Drug Stores, Inc
Toledo, Ohio
06.2003 - 08.2008
- Hired, trained and evaluated personnel in sales and marketing.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Reported to the district manager regarding all store and staff issues
- Responsible for maintaining inventory and in-stock condition.
- Responsible for store displays
Assistant Manager
Walgreen's Drug Store, Inc.
Manchester, NH
10.1997 - 06.2003
- Trained and evaluated personnel in sales and marketing.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Reported to the store manager regarding all store and staff issues.
- Responsible for maintaining inventory and in-stock condition.
- Responsible for managing store displays.
Education
Bachelor of Arts - Music Education
Cedarville College
1988
Skills
- Store displays
- Bank deposit procedures
- Detail-oriented
- Hiring, training, and developing store associates
- Customer relations
Accomplishments
- Managed a store that exceeded company expectations in every category during 2003, 2005, and 2006
Hobbies
Amateur Radio General Class Licensee
Timeline
Department Manager
Lowes Home Centers
02.2012 - Current
Assistant Manager
Walgreen's Drug Stores, Inc
07.2010 - 12.2011
Store Manager
Walgreen's Drug Stores, Inc
06.2003 - 08.2008
Assistant Manager
Walgreen's Drug Store, Inc.
10.1997 - 06.2003
Bachelor of Arts - Music Education
Cedarville College
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