Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stepheni Trunk

Clementon

Summary

A passionate and driven professional with a strong commitment to continuous learning and growth. Previous experiences have fostered significant development and instilled pride in the quality of work produced. Seeking a collaborative environment that emphasizes communication and mentoring support. Committed to delivering quality results while understanding the importance of metrics, ready to embrace new challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Truck Service Advisor

TravelCenters of America
01.2020 - 01.2021
  • Maintained a clean and safe workspace for technicians, contributing to an optimal working environment that reduced accidents or incidents.
  • Evaluated technician performance regularly, offering constructive feedback to improve efficiency or quality levels where needed.
  • Contributed to revenue growth by upselling additional services such as preventive maintenance packages or extended warranties when appropriate.
  • Developed comprehensive knowledge of various truck models, enabling efficient diagnosis and precise recommendations for repairs.
  • Assisted in creating a well-organized service department by maintaining accurate records of vehicle history, work orders, and invoices.
  • Provided exceptional customer service throughout the entire repair process, including follow-up calls to confirm satisfaction with completed work.
  • Reduced wait times for customers by prioritizing urgent cases and coordinating efforts among technicians.

Diesel Technician

TravelCenters of America
01.2021 - 11.2022
  • Preform rapid, premium, and ultimate oil change services.
  • Assessed engines to inform preventive maintenance work.
  • Preform tire services
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
  • Return truckers to the road better than we found em!

Diesel Mechanic

MTD Truck Repair
12.2022 - 04.2023
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
  • Installed new systems and components in vehicles.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Improved customer satisfaction by quickly addressing and resolving mechanical issues.
  • Assessed equipment for damage, wear, battery life, and fluid levels.

Diesel Mechanic

Ascendance Truck Centers
04.2023 - Current
  • Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
  • Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
  • Boosted workshop productivity by training new hires in best practices for diesel mechanic procedures and techniques.
  • Diagnosed mechanical problems for repair or replacement.
  • Handled repairs, replacing broken components and inspecting engines for wear and tear.
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Followed factory and dealership standards to accurately perform repairs according to work order.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.

Education

High School Diploma -

Highland Regional Highschool
Blackwood, NJ
06-2016

Skills

  • Heavy equipment repair
  • Preventive Maintenance
  • Vehicle inspections
  • Brake systems
  • Engine diagnostics
  • Electrical systems
  • Battery maintenance
  • Fluid adjustments
  • Wheel bearings

Certification

609 Certification

Timeline

Diesel Mechanic

Ascendance Truck Centers
04.2023 - Current

Diesel Mechanic

MTD Truck Repair
12.2022 - 04.2023

Diesel Technician

TravelCenters of America
01.2021 - 11.2022

Truck Service Advisor

TravelCenters of America
01.2020 - 01.2021

High School Diploma -

Highland Regional Highschool

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