Deborah Barron

• Greeted drivers and fleet customers, documented service concerns, and opened accurate repair orders.
• Coordinated communication between technicians and customers to clarify diagnostics, repairs, and completion timelines.
• Reviewed service estimates, parts needs, and work authorizations to support timely repair approval.
• Updated repair order status in service systems and maintained detailed customer and vehicle records.
• Explained recommended maintenance, warranty coverage, and repair options using clear, professional communication.
• Scheduled incoming truck service requests and organized workflow to reduce delays in service bay.
• Resolved customer concerns, service discrepancies, and billing questions with attention to accuracy and professionalism.
• Participated in ongoing training programs to stay current on industry trends, technology advancements, and best practices in truck servicing.
• Ensured compliance with all company policies as well as federal regulations regarding vehicle safety standards during service processes.

• Transported freight safely between destinations, following dispatch instructions and delivery schedules.
• Inspected truck, trailer, and equipment before trips to verify roadworthiness and compliance.
• Maintained accurate logs, trip records, and shipping documents for every load.
• Communicated with dispatchers to update route changes, delays, and delivery status.
• Secured cargo properly to prevent shifting, damage, or safety hazards during transit.
• Navigated assigned routes efficiently while following traffic laws and company safety standards.
• Reported vehicle defects, maintenance needs, and incidents promptly to support operational readiness.
• Assisted with loading and unloading freight to support timely pickup and delivery operations.
• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
• Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
• Dropped and hooked trailers and changed configuration of equipment.
• Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
• Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.

Jan- 1991 to April- 1991

Attended MTA truck driving school

St. Louis, Mo.