Stephenie Pereff
Troy
Summary
Dynamic and customer-focused professional with extensive experience at Daily Dose Nutrition, recognized for exceptional service and innovative solutions. Proficient in beverage preparation and food safety practices, I excel in team collaboration and consistently promote sales through effective communication and problem-solving. Committed to enhancing customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Server
Daily Dose Nutrition
Troy
01.2024 - Current
- Collected and organized daily till totals and tips.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Maintained safe food handling practices to prevent germ spread.
- Maintained cleanliness of work area during and after shifts, disposing of trash appropriately.
- Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
- Troubleshot specialized kitchen equipment issues to keep blenders and mixers operational.
- Trained new employees on proper techniques for preparing smoothies.
- Completed routine maintenance and repair.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Waitress Trainee
Half Shell Oyster Bar & Grill
Troy
11.2024 - 01.2025
- Ensured dining areas were clean and set up for each shift according to established standards.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Presented menus and answered questions regarding items.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Verified that all dishes served met quality expectations.
Education
High School Diploma -
Union High School
Coahoma, MS05-2022
Bachelor of Arts - Psychology
Troy University
Troy, ALSkills
- Food safety practices
- Beverage preparation
- Customer service
- Equipment maintenance
- Sales promotion
- Team collaboration
Affiliations
- Manager for Troy Women's Soccer Team
- Schedule for summer is open availability
- Schedule for Fall is available after 1 except for game days once or twice a week
- Goalkeeper coach for children under 15 / private training sessions
Accomplishments
- I have been awarded many school scholarships
References
References available upon request.
Timeline
Waitress Trainee
Half Shell Oyster Bar & Grill
11.2024 - 01.2025
Server
Daily Dose Nutrition
01.2024 - Current
High School Diploma -
Union High School
Bachelor of Arts - Psychology
Troy University
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