Stephon Fields

• Exceeded Sales Targets: Consistently surpassed quarterly sales targets by an average of 30%, contributing to a 15% increase in overall company revenue through strategic account acquisition.
• Lead Generation Expertise: Developed and implemented targeted outreach strategies, resulting in a 40% increase in qualified leads and expanding the customer base across multiple industries.
• Relationship Building: Cultivated strong relationships with key stakeholders and decision-makers in Fortune 500 companies, enhancing customer loyalty and increasing contract renewals by 25%.
• Market Analysis: Conducted in-depth market research to identify emerging trends and customer needs, which informed product development and drove the creation of tailored business solutions.
• Cross-Functional Collaboration: Partnered with marketing and product teams to optimize sales materials and improve the customer journey, leading to a 20% improvement in conversion rates from leads to customers.

• Generated over $5.5 million in renewal and upsells for Alternative Investments.
• Managed & analyzed over 300 accounts. Reported details such as usage, sales data, and client comments to enhance understanding of effectiveness and client needs.
• Consistently surpassed annual sales quotas through strategic prospecting, relationship-building, and effective negotiation, resulting in a track record of sustained revenue growth and exceeding performance expectations.
• Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

• Managed more than 10 client business projects in 2021-2022, generating over $8,000+ in monthly sales.
• Performed as consultant for 10 startup businesses in areas of marketing, logistics and training to various small businesses.
• Strengthened Social Media Presence by reviewing process data, developing solutions and monitoring implementation.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

• Networked with over 200+ North Jersey manufacturers and community organizations to develop a strong Workforce Development within NJMEP.
• Notified 200+ employers and community organizations of workforce development programs and apprenticeships.
• Met with new & current clients to assess needs and develop improvement plans. 100% success rate with over $40,000+ in business sales.
• Achieved over 400+ established KPI for company, Workforce Development Department, and individual performance through teamwork and focus on customers.
• Managed revenue models, process flows, operations support and customer engagement strategies.

• Optimized classroom transitions while encouraging and reinforcing student instruction and liaising with administration department leaders.
• Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.
• Optimized student educational strategies with clear advice on course choices, progression and career options.

*Temporary Position due to fulfilling staff member maternity leave

• Developed and implemented weekly motivational workshops for student workers to explore their potential careers.
• Aided in planning, organizing, presenting, and promoting over 20+ Admissions' events.
• Evaluated over 100+ student information to explore issues, develop potential solutions and maintain high-quality service
• Conferred and resolved education-related issues and problems with students, parents and school officials.

*Laid-Off due to Covid-19 workforce reduction.