Steve Bozzo
Roseville,CA
Summary
Dedicated professional with 25 years in sales and over 12 years in retail management. Proven record in territory management and team development, fostering a profitable work environment while enhancing employee engagement. Strong communication and relationship-building skills drive results in customer satisfaction.
References available upon request.
Overview
23
23
years of professional experience
Work History
Territory Sales Manager
Phillips Pet and Supplies
, Northern California and Northern Nevada
04.2022 - 07.2026
- Identified and pursued new sales opportunities in independent pet stores, resulting in increased market presence across assigned territory.
- Managed territory accounts to foster customer relationships and drive sales growth.
- Achieved and exceeded sales quotas through strategic relationship building with clients.
- Negotiated partnerships with retail and vendor partners, enhancing collaboration and driving mutual growth.
- Collaborated with internal teams to align strategies and enhance sales efforts.
- Conducted product demonstrations and represented company at trade shows, enhancing brand visibility and engaging potential clients.
- Presented information clearly to diverse audiences, enhancing client understanding.
- Applied analytical thinking to optimize inventory management and product flow.
Territory Account Executive
Sprint/T-Mobile
Sacramento
03.2016 - 08.2020
- Trained all national retail partners on Sprint value propositions, plans, and promotions.
- Developed monthly action plans to achieve sales quotas and minimize churn rates.
- Identified skill gaps among sales representatives and implemented targeted training, resulting in improved sales performance.
- Conducted monthly meetings with district managers to analyze trends and optimize sales activities and program adjustments.
- Communicated new programs, inventory updates, and product changes to general managers and sales teams.
- Visited stores regularly to observe operations and gather insights. and documented observations thoroughly.
Manager
Wireless Advocates, LLC
Citrus Heights, California
09.2014 - 04.2016
- Led team of four employees in managing operational aspects of wireless advocates kiosk to enhance customer engagement.
- Analyzed performance indicators to identify selling behaviors; developed action plans that aligned with business objectives.
- Conducted bi-weekly consultations for coaching and feedback, fostering a culture of open communication.
- Conducted sales and service role-plays to improve staff capabilities in delivering comprehensive solutions.
- Maintained merchandising standards for store appearance and promotional displays to drive customer satisfaction.
General Manager
Best Buy Mobile
Roseville, California
11.2010 - 04.2014
- Directed operations of Best Buy mobile store, managing P&L, cash handling, and staff scheduling for 10+ employees.
- Oversaw shrink reduction programs and improved merchandising standards through effective inventory control and strategic promotional displays.
- Analyzed performance indicators against team selling behaviors, formulating action plans to meet business objectives.
- Recruited, hired, and trained staff, improving customer service and team dynamics.
- Facilitated strategic planning for team meetings and training workshops, enhancing employee development and engagement.
- Conducted weekly consultations with employees, providing targeted coaching and recognition to cultivate an open culture.
- Executed sales role-plays to enable staff in delivering comprehensive solutions to customers.
- Established community partnerships, driving customer engagement and expanding business reach.
Manager/Owner
Wireless Toyz
Roseville, California
01.2004 - 11.2010
- Led team of 10+ employees, managing all operations for multiple wireless toy franchises.
- Oversaw inventory management and merchandising standards, improving store presentation and elevating customer experience.
- Analyzed performance indicators against sales goals, creating action plans to meet objectives.
- Facilitated team meetings and workshops, fostering continuous development and collaboration among staff.
- Conducted weekly employee consultations, providing coaching and fostering open communication.
- Implemented sales role-plays to enhance staff skills in delivering customer solutions.
- Established community partnerships that increased customer engagement and supported business growth.
Education
High School Diploma -
Nevada Union High School
Grass Valley, CA01-1995
Skills
- Territory management
- Account management
- Sales strategy
- Product knowledge
- Negotiation skills
- Customer engagement
- Relationship building
- Effective communication
- Problem resolution
- Adaptability
Timeline
Territory Sales Manager
Phillips Pet and Supplies
04.2022 - 07.2026
Territory Account Executive
Sprint/T-Mobile
03.2016 - 08.2020
Manager
Wireless Advocates, LLC
09.2014 - 04.2016
General Manager
Best Buy Mobile
11.2010 - 04.2014
Manager/Owner
Wireless Toyz
01.2004 - 11.2010
High School Diploma -
Nevada Union High School