Steve Ehrenwald

• Assisted customers in selecting and purchasing musical instruments and accessories.
• Demonstrated product features and benefits to enhance customer understanding.
• Managed inventory levels, ensuring accurate stock placement and availability.
• Processed transactions efficiently using POS systems while maintaining cash accuracy.
• Collaborated with team members to achieve daily sales goals and improve store performance.

Operated diamond drilling lasers for the purpose of a diamond enhancement.

Designed the initial cutting of rough diamonds.

Managed the factory where the initial cutting process took place.

Introduced modern cutting practices in the industry as well as diamond enhancement processes.

• Performed accurate material cuts through the operation of sophisticated laser cutting machinery.
• Trained junior technicians on safety protocols and machine operation techniques.
• Oversaw workflow efficiency, streamlining processes to enhance production output.
• Implemented quality control measures to ensure adherence to project specifications.
• Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
• Built strong relationships with customers to drive repeat business.
• Consistently received positive feedback from clients regarding exceptional service quality and prompt issue resolution skills.
• Exceeded customer expectations with timely delivery of high-quality services while maintaining strict adherence to project specifications.

Traveled for trade shows for wholesale diamond sales.