Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve enlow

Clearwater

Summary

Dynamic sales professional with a proven track record at Lowe's Home Improvement, leveraging strong customer service and sales analysis skills to drive revenue growth. Adept at managing inventory and enhancing customer satisfaction through effective communication and follow-up coordination. Recognized for resolving conflicts and fostering team collaboration in fast-paced environments.

Overview

28
28
years of professional experience

Work History

Sales Associate

Cisco
Tampa
04.2023 - 04.2025
  • Answered store and merchandise questions and led customers to wanted items.
  • Described merchandise and explained use, operation and care.
  • Delivered materials to work sites, minimizing delays in operations.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed routine maintenance and repair.

Flooring Sales Specialist

Lowes Home Improvment
Hope Mills
06.2019 - 03.2021
  • Developed comprehensive knowledge of various flooring options, including hardwood, laminate, vinyl, and tile.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Maintained records of customer orders including payment terms, product details, delivery dates.
  • Greeted customers to determine wants or needs.
  • Conducted follow-up calls and emails to ensure customer satisfaction post-installation.
  • Recommended, selected and located merchandise based on customer desires.
  • Answered customer inquiries regarding product features, pricing, and availability.

Site Forman

My 3 sons construction
Charleston
01.1997 - 10.2000
  • Directed and supervised the construction of a new building, ensuring that all safety regulations were followed.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
  • Kept production team moving forward for progress in daily site operations.
  • Collaborated with other supervisors and managers to coordinate activities between different trades or departments.
  • Managed sites by focusing on safety, operations and productivity.
  • Resolved conflicts between personnel or between personnel and management when needed.
  • Obtained specifications and directed work for construction crews.

Education

Associate of Science - Industrial Management

Lake Land College
Mattoon, IL
06-1993

Skills

  • Customer service
  • Sales analysis
  • Product knowledge
  • Inventory management
  • Visual merchandising
  • Time management
  • Customer relationship management
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Problem solving
  • Sales strategy
  • Order processing
  • Follow-up coordination
  • Construction supervision
  • Inventory control procedures

Timeline

Sales Associate

Cisco
04.2023 - 04.2025

Flooring Sales Specialist

Lowes Home Improvment
06.2019 - 03.2021

Site Forman

My 3 sons construction
01.1997 - 10.2000

Associate of Science - Industrial Management

Lake Land College
Steve enlow