Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve Ference

Sheridan,CA

Summary

Experienced Business Manager skillful in monitoring and managing daily business operations with a focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with almost 2 decades of history of successful industry performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Business Manager

Transmission Specialist
10.2009 - 08.2021
  • I communicated with customers and vendors positively, with particular attention to problem resolution.
  • I created, managed, and executed business plans and communicated company vision and objectives to motivate my teams.
  • Lead in the hiring process and training of new employees.
  • Processed vital documentation, completed forms, and obtained appropriate insurance verification and service authorization.
  • Time management to complete tasks for consumer satisfaction.
  • Keeping up to date with new technology and issues in the industry via school or classes.
  • Diagnose and resolve problems if possible to prevent future issues.

Education

High School Diploma -

Roseville High School
Roseville, CA
06.2003

Skills

  • Safety Procedures
  • Business Generation
  • Process Development and Streamlining
  • Time Management
  • Customer service and satisfaction
  • Team building and training
  • Logistics
  • Building strong relationships with vendors

Timeline

Business Manager

Transmission Specialist
10.2009 - 08.2021

High School Diploma -

Roseville High School
Steve Ference