Steve Lawrence
Plainfield,New Jersey
Summary
Dedicated automotive technician with over 10 years of experience in diagnosing complex vehicle issues and providing exceptional customer service. Known for effective team collaboration and attention to detail, contributing to streamlined repair processes and high customer satisfaction.
Overview
10
10
years of professional experience
Work History
Automotive Technician
Smythe Volvo Cars
Summit, New Jersey
02.2018 - Current
- Diagnosed complex vehicle issues using advanced diagnostic equipment and software.
- Conducted thorough inspections to identify safety hazards and maintenance needs.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Repaired vehicles according to manufacturer specifications by replacing worn parts.
- Collaborated with team members to streamline repair processes and enhance efficiency.
- Utilized technical documentation to guide repairs and service procedures.
- Maintained clean working environment while adhering to garage safety protocols.
- Displayed excellent customer service skills when addressing automotive inquiries.
Automotive Technician
Beyer Auto Group
Morristown, New Jersey
03.2016 - 02.2018
- Diagnosed complex vehicle issues using advanced diagnostic equipment and software.
- Collaborated with team members to enhance repair processes and boost efficiency.
- Implemented quality assurance measures to ensure repairs met high standards.
- Utilized technical documentation to guide service procedures and repairs.
- Performed routine maintenance, including oil changes, tire rotations, and brake pad replacements.
- Tested automotive systems such as brakes, steering, and engine performance for reliability.
- Conducted test drives before and after repair services to validate performance improvements.
- Maintained a clean working environment while adhering to safety compliance standards.
Education
Associate of Science - Automotive
Lincoln Technical Institute
Union, NJ03-2016
High School Diploma -
William T. Dwyer High School
Palm Beach Gardens, FL06-1996
Some College (No Degree) -
Tallahassee Community College
Tallahassee, FLSkills
- Diagnostic analysis and engine repair
- Brake inspection and A/C servicing
- Electrical troubleshooting
- Customer relationship management
Timeline
Automotive Technician
Smythe Volvo Cars
02.2018 - Current
Automotive Technician
Beyer Auto Group
03.2016 - 02.2018
Associate of Science - Automotive
Lincoln Technical Institute
High School Diploma -
William T. Dwyer High School
Some College (No Degree) -
Tallahassee Community College