Steve Marcos
Deland,FL
Summary
Competitive Customer Service Sales Representative skillful in building relationships and securing new business. Friendly with superior communication, interpersonal and problem-solving abilities. Bringing Schwans year history of increasing sales and revenue using consultative techniques. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
28
28
years of professional experience
Work History
Route Sales Representative
Frito Lay
03.2024 - Current
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Drive a 30 foot box truck and deliver and sell product to Walmart,Publix,ect.
- Work with store , grocery manager on building displays for upcoming holidays and seasons.
- Order and maintain shelves and backrooms, keeping them organized with reducing shrink.
Owner/Employee
Marcos Pressure Washing
02.2023 - Current
- Operating heaving gas powered pressure washing equipment
- Cleaning driveways, walkways, patios, houses & more
- Providing great customer service
- Cut lawns with a zero turn lawn mower, john deere tractor, use a weedeater/weedwacker, use a backpack air blower to clean up properties or jobs sites
- Trim hedges, trim trees, pull weeds, mulch as needed
- Use a Bobcat when needed for clearing land or for prepping a job
- Providing seasonal cleanups.
Large Format Sales Rep
PepsiCo
07.2022 - 02.2023
- Maintain well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue
- Changing and building displays for upcoming promotions to produce more sales
- Interacting with store managers on a daily basis if needed to
- Keeping the backroom organized and rotated
- Ordering and maintaining a drive for increased sales.
CSR Sales Rep
Schwan's
09.2020 - 06.2022
- Answered customer questions about products and services and recommended appropriate solutions
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue
- Reset store displays for special events and seasonal merchandise changes
- Drove sales of company products and services by meeting with customers using a strategic and organized approach.
Food Clerk
Safeway
05.2007 - 09.2020
- Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments
- Met and exceeded frozen foods sales goals, handled product selection and ordering, set priorities for team effort and sales and led marketing and sales display configuration and setup
- Displayed merchandise for upcoming sales in a visually appealing way
- Oversaw the entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories
- Received and unloaded new products upon delivery, checking for damage and order accuracy
- Operated cash registers, scanners and computers to itemize and total customer purchases.
Laborer
Marcos Family Landscaping
10.1996 - 09.2005
- Cut lawns with a zero turn lawn mower, use a weedeater/weedwacker, use a backpack air blower to clean up properties or jobs sites
- Trim hedges, trim trees, pull weeds, mulch as needed
- Use a Bobcat when needed for clearing land or for prepping a job.
Boat Fitter
Gladding & Hearn Shipyard
02.1998 - 06.2004
- Read and interpret specifications, diagrams and blueprints for the job
- Handled all responsibilities, including fabricating, assembling, installing and maintaining
- Completed precision cuts with power saws, hand shears and chipping knives
- Set up and tended equipment with machine operators to complete runs
- Followed safety guidelines through proper machine guarding and lockout and tagout procedures
- Assessed blueprints, schematics, and repair manuals to assess malfunctions and perform repairs
- Installed new components or replaced defective parts to restore functionality
- Maneuvered forklift over and around loaded pallets, boxes and other materials
- Maintained current forklift training and certification as required by company policies
- Reported safety and quality issues to management.
Education
Machine Shop Technology -
Diman Regional Technical Institute High School
Fall River, MA06.1999
Skills
- Product management and pricing
- Product and service knowledge
- Strategy development
- Account management
- Sales development Product merchandising and distribution
- Stock Rotation
- Sales Goals
- Customer Retention
- Team Support
- Route Planning
- Leads Prospecting
- Product displays
- Route Management
- Product Promotion
- Account development
- Service Management
- Safe Vehicle Operation
- Sales Forecasting
- Merchandise Sales
- Display building
Timeline
Route Sales Representative
Frito Lay
03.2024 - Current
Owner/Employee
Marcos Pressure Washing
02.2023 - Current
Large Format Sales Rep
PepsiCo
07.2022 - 02.2023
CSR Sales Rep
Schwan's
09.2020 - 06.2022
Food Clerk
Safeway
05.2007 - 09.2020
Boat Fitter
Gladding & Hearn Shipyard
02.1998 - 06.2004
Laborer
Marcos Family Landscaping
10.1996 - 09.2005
Machine Shop Technology -
Diman Regional Technical Institute High School
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