Summary
Overview
Work History
Education
Skills
Timeline
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Steve Marszowski

Crown Point,IN

Summary

Proven leader and strategic planner at Inter-State Studio & Publishing Co., adept in operations management and business development. Spearheaded initiatives that drove 40% of company revenue, leveraging leadership and sales management skills to foster team collaboration, customer satisfaction, and revenue growth. Excelled in building client relationships and enhancing team performance through effective training and coaching.

Overview

13
13
years of professional experience

Work History

District Manager

Inter-State Studio & Publishing Co.
01.2023 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Responsible for the management and supervision of (9) Territory Managers.
  • Oversee and manage 40% of company gross revenue.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Built relationships with customers and community to establish long-term business growth.

Territory Manager

Inter-State Studio & Publishing Co.
11.2011 - 01.2023
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory, leading to a 97% retention rate.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships, growing the territory by 20%.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Negotiated contracts skillfully, securing a 66% average of long-term agreements with clients that contributed significantly to revenue growth.
  • Strengthened client loyalty and retention by providing exceptional after-sales support and regular follow-ups to gather feedback and address concerns promptly.

Education

Bachelor of Science - Industrial And Mechanical Technology

Indiana State University
Terre Haute, IN
12.2004

Skills

  • Leadership skills
  • Recruiting and Hiring
  • Strategic Planning
  • Customer Service
  • Training and coaching
  • Sales processes
  • Sales management
  • Operations Management
  • Customer Relations
  • Business Development
  • Revenue Generation

Timeline

District Manager

Inter-State Studio & Publishing Co.
01.2023 - Current

Territory Manager

Inter-State Studio & Publishing Co.
11.2011 - 01.2023

Bachelor of Science - Industrial And Mechanical Technology

Indiana State University

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Steve Marszowski