STEVE L. MASKIL
Hutchinson,Ks
Summary
Seeking a challenging opportunity where I will be able to utilize my skills and my sales experience, as well as my superior Customer Service and sales knowledge,of which will allow me to grow personally and professionally. I am self motivated and able to work both independently and as collaborative team member.
Overview
27
27
years of professional experience
Work History
Insurance Agent
Kansas Life Insurance Agency
Hutchinson, KS
05.2022 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Business Support Manager
Victra Verizon
Hutchinson, KS
07.2021 - 04.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Representative
Lincare
Hutchinson, Kansas
08.2019 - 07.2021
- Adapted sales techniques to specific clients and promoted products based on individualized client needs
- Led educational training seminars and product demonstrations
- Researched potential clients and markets to prepare for appointments
- Set up appointments with potential and current customers to discuss new products and services
- Utilized various sales techniques to develop relationships with customers and drive sales
Marketing Associate
Sysco Kansas City
Olathe, KS
02.2017 - 07.2019
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Planned and executed daily tasks, market pricing, and Logistics
- Identifying needs, goals , and challenges
Sales Specialist
Verizon Wireless
Hutchinson, KS
09.2014 - 02.2017
- Educated customers about product features and technical details to highlight benefits and correct misunderstandings
- Gave top-notch service to everyone in order to provide ample sales opportunities
- Created sales presentations to promote advertising benefits to potential customers
Customer Care Support
Farmer Bros. Coffee
Wichita, Kansas
04.1999 - 09.2014
- Delivered exceptional levels of service to each customer listening to concerns and answering questions
- Maintained a sales route out of Wichita to Central Kansas
- Accomplished knowledge of products sold
- Demonstrated unwavering customer service
Graphic Layout Specialist
Auto Trim Design
Hutchinson, Kansas
03.1998 - 04.1999
- Computer design layout, proofs, order preparation and processing orders
- Application of 3M vinyl graphics to vehicles, buildings and displays
- Provided outstanding service to customers by listening closely to concerns, and developing solutions for their needs
Education
Associate of Arts - Graphic Design
Hutchinson Community College
Hutchinson, KS05.1997
High School Diploma - General Education
Nickerson High School
Nickerson, KS1994
Skills
- Customer Service
- Product development
- Strategic planning
- Brand building
- On-site product demonstrations
- Quotes and sales
- Licensed insurance agent
- On-site product demonstrations
- Customer follow-up
- On-site product demonstrations
Timeline
Insurance Agent
Kansas Life Insurance Agency
05.2022 - Current
Business Support Manager
Victra Verizon
07.2021 - 04.2022
Sales Representative
Lincare
08.2019 - 07.2021
Marketing Associate
Sysco Kansas City
02.2017 - 07.2019
Sales Specialist
Verizon Wireless
09.2014 - 02.2017
Customer Care Support
Farmer Bros. Coffee
04.1999 - 09.2014
Graphic Layout Specialist
Auto Trim Design
03.1998 - 04.1999
Associate of Arts - Graphic Design
Hutchinson Community College
High School Diploma - General Education
Nickerson High School