Steve Rippin
Rancho Palos Verdes,CA
Summary
Versatile Leader and Managing Director with proven abilities across all levels of Professional Service Operations, Product Operations and Technical Program Management. Talented in building cross-departmental relationships, overseeing personnel and developing tactical plans to meet strategic goals. Optimizes resource use to achieve challenging targets. Thoughtful collaborator when coordinating diverse teams.
Overview
13
13
years of professional experience
Work History
Director of Operations
Rightsline
08.2018 - 01.2024
- Authored successful implementation of operational strategies and policies to drive organizational growth and productivity across three different products/ pillars.
- Drove adoption of key metrics and tools to better help define Product Led Growth and Requests.
- Optimized resource allocation, ensuring the successful completion of multiple concurrent projects.
- Developed systems and procedures to improve operational quality and team efficiency surpassing targeted billability by 20%.
- Positioned as a key escalation point for complex implementations.
- Shepherded the companies first connector application with Salesforce.
Manager Of Technical Operations
Deltatre
08.2017 - 08.2018
- Managed end to end operations and post production streaming over 300 games for NFL Game Pass Europe including the Super Bowl while overseeing a team of 19.
- Guided, coached and lead production teams, resulting in 300 plus "Game in 30" assets published weekly.
- Optimized company wide operational performance through proactive monitoring and troubleshooting of technical issues.
Program Director
Verizon
01.2016 - 05.2017
- Lead live stream event specialist for Verizon Digital Media Services.
- Spearheaded cross-functional collaboration between third party vendor entities and broadcast application platforms resulting in over 50 successful and on budget ad-hoc events.
- Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
- Increased stakeholder satisfaction with proactive communication and timely issue resolution.
Director Of Live Events
AMV Digital Media (Formerly AEG Digital Media)
06.2011 - 01.2016
- Supervised high margin ad-hoc sales and execution across over 25 yearly tentpole live events including the Oscars, Grammy's, and all Major American Music Festivals.
- Empowered customers ensuring content was flawlessly executed on a creative and technical level. Core focus utilized various facets video acquisition, production planning, satellite logistics, encoding, CDN, closed captioning, Ad insertion and VOD processing.
Education
Bachelor of Arts - Communications
Emerson College
Boston, MA05.2008
Skills
- Operations Oversight and Efficiency
- Process Improvement and Risk MItigation
- Strategic Planning and Execution
- Resource Allocation
- Performance Analysis
- Change Management
Timeline
Director of Operations
Rightsline
08.2018 - 01.2024
Manager Of Technical Operations
Deltatre
08.2017 - 08.2018
Program Director
Verizon
01.2016 - 05.2017
Director Of Live Events
AMV Digital Media (Formerly AEG Digital Media)
06.2011 - 01.2016
Bachelor of Arts - Communications
Emerson College
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