Steve Taylor
Howell,MI
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty. Finance Manager offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity. Experienced Finance Manager with over 27 years of experience in Automotive Sales. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Automotive Finance Manager
Randy Wise Buick Gmc
Fenton, MI
11.2019 - 06.2022
- Compiled closing packages for drafting and presentation accuracy.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
High School Diploma -
Milford High School
Milford, MISkills
- Adaptable to Changing Conditions
- Interpersonal Communication Skills
- Loan Feasibility Assessment
- Credit History Review
- Sales Support
- Product Education
- Social Perceptiveness
- Compliance Assessments
- Employee Training Oversight
- Complaint Handling
- Problem Anticipation and Resolution
- Customer Relations
- Business Relationship Management
- Prioritizing and Planning
- Registration Paperwork
- Customer Proposals
- Selling Techniques
- Loan Approval
- Aftermarket Products
- Lender Relationships
- Active Listening and Learning
- Raising Capital
Timeline
Automotive Finance Manager
Randy Wise Buick Gmc
11.2019 - 06.2022
High School Diploma -
Milford High School
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