Steve Triplett
Lexington,KY
Summary
Accomplished Director of Social Services at Lifepoint Health, adept in policy analysis and fostering team collaboration. Spearheaded initiatives improving client satisfaction and compliance, while enhancing operational efficiency at Ultragroup Healthcare. Proven track record in leveraging interpersonal skills and data-driven strategies to exceed performance goals. Results-focused director with over 30 years of experience in Healthcare. Solid vision of institutional goals inspiring cooperation and teamwork. Self-directed work teams to expand awareness of service mission. Results-focused director with over 25 years of experience in Mental Health. Solid vision of institutional goals inspiring cooperation and teamwork. Self-directed work teams to expand awareness of service mission. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
20
20
years of professional experience
Work History
Director of Social Services
Lifepoint Health
2020.07 - Current
- Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
- Established preliminary and comprehensive assessment for social service needs of consumers.
- Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
- Collaborated with department managers to correct and improve services.
- Increased client satisfaction by actively addressing concerns and providing timely resolutions.
- Maintained a high level of professionalism and ethical conduct within the department, upholding the highest standards for social service work.
- Implemented data-driven decision-making processes, resulting in more targeted and effective interventions for clients.
Regional Manager of UltraGroup LLC.
Ultragroup Healthcare
2004.09 - 2019.06
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Modernized over 10 facilities by implementing national facility enhancement programs.
Education
Masters in Social Work - Social Work
University of Kentucky
Lexington, KY12.1998
Bachelors - Social Work
Eastern Kentucky University
Richmond, KY05.1994
Skills
- Referral Coordination
- Patient Advocacy
- Policy analysis
- Fundraising strategies
- Written and verbal communication
- Interviewing skills
- Community Outreach
- Client Advocacy
- Interpersonal Skills
- Team Collaboration
- Reliability
- Teamwork and Collaboration
Affiliations
- National Association of Social Workers
Traveling, Eating
I love visiting places I've never been and eating the local food from wherever I end up.
Timeline
Director of Social Services
Lifepoint Health
2020.07 - Current
Regional Manager of UltraGroup LLC.
Ultragroup Healthcare
2004.09 - 2019.06
Masters in Social Work - Social Work
University of Kentucky
Bachelors - Social Work
Eastern Kentucky University
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