Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Steve U’Ren

Phoenix,AZ

Summary

Dynamic bartender with extensive experience at Arizona Biltmore, excelling in mixology and customer relationship management. Proven track record in crafting signature cocktails and enhancing guest experiences at high-volume events. Skilled in inventory management and training, ensuring operational efficiency and exceptional service in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Bartender

Arizona Biltmore, A Waldorf Astoria Resort
Phoenix, Arizona
01.2022 - Current
  • Provided exceptional customer service in a high-volume resort environment.
  • Processed transactions efficiently using point-of-sale systems for accurate billing.
  • Greeted customers and provided excellent customer service.
  • Crafted signature cocktails using premium spirits and fresh ingredients.

Bartender

Phoenician Resort
Phoenix, Arizona
02.2019 - 08.2022
  • Provided exceptional customer service to guests at large gatherings..
  • Engaged with guests to enhance their overall event experience.
  • Provided exceptional customer service, ensuring guest satisfaction at all times.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Cellar Manager / Beer tender

Huss Brewing
Tempe, Arizona
01.2018 - 03.2022
  • Managed daily cellar operations and maintained optimal beer storage conditions.
  • Trained new employees on cellar procedures and safety protocols.
  • Managed team of 10 to optimize productivity packaging for the largest distribution brewery in the state of AZ.
  • Worked closely with Brewers, sales team and distributors in order to expedite our product out of the brewery and onto shelves.

Education

Bachelor of Arts -

Northern Arizona University
Flagstaff, AZ

Skills

  • Mixology
  • Point-of-sale systems
  • Beverage knowledge
  • Inventory management
  • Safety protocols
  • Customer relationship management
  • Event coordination
  • Time management
  • Cocktail list development
  • Craft cocktail preparation

Accomplishments

  • Awarded "Biltmores Best 2024" Employee of the quarter
  • Awarded "Phoenicians Finest 2021" Employee of the quarter

Timeline

Bartender

Arizona Biltmore, A Waldorf Astoria Resort
01.2022 - Current

Bartender

Phoenician Resort
02.2019 - 08.2022

Cellar Manager / Beer tender

Huss Brewing
01.2018 - 03.2022

Bachelor of Arts -

Northern Arizona University

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