Steve Volk
Taylor,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Used Car Manager position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Used Car Sales Manager
Suburban Collection
10.2022 - Current
- Managing inventory through trade appraisals, buy/sell through auctions, street buys, and service drive opportunities.
- Keeping tabs on showroom traffic, appts, and customer follow up through the CRM.
- Desking deals including FI setup.
- Showroom TO's.
- Manager follow up calls and appt confirmations.
- Managing inventory merchandising online and on the lot.
- Managing reconditioning process and costs.
- Handling customer concerns.
- Ensuring salespeople are setup to succeed with all of their customer interactions.
F&I Manager
Suburban Collection
03.2018 - 10.2022
-Selling and closing customers on back-end product.
-Handled all of the subprime applications and was in rotation with the other F&I managers for lease and retail customers.
-Showroom TO's
Used Car Sales
Suburban Collection
05.2015 - 03.2018
New Car Sales
Suburban Collection
04.2011 - 05.2015
New & Used Car Sales, Special Finance
Joe Ricci Dodge
12.2001 - 04.2011
Skills
- Customer relationship building
- Strong negotiation skills
- Staff training and development
- Market research
Timeline
Used Car Sales Manager
Suburban Collection
10.2022 - Current
F&I Manager
Suburban Collection
03.2018 - 10.2022
Used Car Sales
Suburban Collection
05.2015 - 03.2018
New Car Sales
Suburban Collection
04.2011 - 05.2015
New & Used Car Sales, Special Finance
Joe Ricci Dodge
12.2001 - 04.2011
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