Steve Williams
YOUNGSTOWN,OH
Summary
Dynamic Store General Manager with a proven track record at Walgreens, enhancing profitability through strategic cost-saving measures and optimized inventory management. Expert in team leadership and customer service, I foster high-performing teams while driving business growth and operational efficiency. Adept at financial analysis and problem-solving, I ensure compliance and elevate customer experiences.
Overview
23
23
years of professional experience
Work History
Store General Manager
Walgreens
02.2010 - Current
- Increased store profitability by implementing cost-saving measures and optimizing inventory management.
- Established strong vendor relationships to negotiate favorable pricing terms while maintaining consistent supply levels for key products.
- Built a high-performing team by recruiting top talent, fostering a positive work environment, and promoting professional growth opportunities.
- Conducted regular financial analysis to identify trends, monitor budget compliance, and plan future investments for store improvements.
- Streamlined workflow by reorganizing store layout for optimal efficiency and ease of access for customers.
- Hired, trained and retained high quality team members.
Senior Personal Banker
Huntington National Bank
01.2009 - 02.2010
- Resolved complex customer inquiries, demonstrating exceptional problem-solving skills and customer service expertise.
- Conducted financial reviews for customers, identifying opportunities for cross-selling additional products and services.
- Collaborated with branch team members to ensure seamless execution of daily operations and optimal customer experience.
- Ensured compliance with all regulatory requirements, protecting both the bank''s reputation and its customers'' interests.
- Assisted in developing and implementing branch sales goals, motivating team members to achieve targets and drive business growth.
Store Manager
Enterprise Rent-A-Car
08.2002 - 12.2008
Education
Bachelor Of Business Administration - Advertising
Youngstown State University
Youngstown, OH12.2002
Skills
- Store operations
- Employee scheduling
- Merchandise planning
- Customer service
- Problem-solving
- Multitasking and organization
- Team leadership
Affiliations
Theta Chi fraternity
Kappa Mu marketing group
Youngstown toastmasters
Timeline
Store General Manager
Walgreens
02.2010 - Current
Senior Personal Banker
Huntington National Bank
01.2009 - 02.2010
Store Manager
Enterprise Rent-A-Car
08.2002 - 12.2008
Bachelor Of Business Administration - Advertising
Youngstown State University