Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Steve Luis Ramirez Suarez

Paterson,NJ

Summary

Successful at applying electronics, electrical circuitry expertise to different practical issues. Skilled in investigating and diagnosing problems and completing root cause analysis. Understands technical information and devises forward-thinking effective solutions that help customers achieve operational and safety targets.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Home Depot
08.2020 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Busser

Dave & Buster's
02.2019 - 10.2019
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.

Education

Associate of Applied Science - Electronics Technology

Passaic County Community College
Paterson, NJ
08.2023

High School Diploma -

Passaic County Technical Institute
Wayne, NJ
06.2019

Skills

  • Client Account Management
  • Inventory Control
  • Sales Development
  • Electrical Safety
  • Installation
  • Hardware Diagnostics
  • Electrical Design
  • Wiring Installation
  • Voltmeter Use
  • AutoCad
  • C
  • Lockout and Tagout Procedures

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

  • OSHA 10 Hour Course Completion
  • Certificate of Competency in the field of Electric Technology

Timeline

Sales Associate

Home Depot
08.2020 - Current

Busser

Dave & Buster's
02.2019 - 10.2019

Associate of Applied Science - Electronics Technology

Passaic County Community College

High School Diploma -

Passaic County Technical Institute

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Steve Luis Ramirez Suarez