Steven Alano
Billings,MT
Summary
Analytical leader known for effective communication and conflict resolution. Proven ability to oversee inventory control and develop staff training programs, fostering team collaboration and ensuring optimal dealership performance.
Overview
17
17
years of professional experience
Work History
General Manager
GMC Cadillac of Billings
Billings, Montana
07.2024 - 08.2026
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Directed daily operations to ensure efficient dealership performance.
- Implemented customer service initiatives to improve client satisfaction.
- Managed staff training programs to enhance team skills and knowledge.
- Oversaw inventory management to maintain optimal stock levels.
- Analyzed sales data to identify trends and inform decision-making.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Administered employee discipline through verbal and written warnings.
General Sales Manager
Fremont motors
Lander, Wyoming
05.2010 - 07.2024
- Led sales team to achieve monthly targets in a competitive automotive market.
- Managed inventory and pricing strategies to optimize profit margins across all vehicle lines.
- Developed strategic marketing initiatives to enhance product visibility and customer engagement.
General Manager
Horace GMC Pontiac
Santa Fe, New Mexico
08.2009 - 11.2010
- Managed daily operations to optimize dealership workflow and enhance overall performance.
- Managed staff training programs to enhance team skills and knowledge.
- Oversaw inventory management to maintain optimal stock levels.
Education
Broomfield Highschool
Broomfield, COSkills
- Sales management
- Profit optimization
- Budgeting
- Inventory control
- Market analysis
- Marketing strategies
- Customer service
- Staff training
- Team leadership
- Decision making
- Problem solving
- Effective communication
- Employee engagement
- Relationship building
Timeline
General Manager
GMC Cadillac of Billings
07.2024 - 08.2026
General Sales Manager
Fremont motors
05.2010 - 07.2024
General Manager
Horace GMC Pontiac
08.2009 - 11.2010
Broomfield Highschool