Summary
Overview
Work History
Education
Skills
Timeline
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Steven Altruz

New York

Summary

Highly experienced Customer Service, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

3
3
years of professional experience

Work History

Sales Associate

Starbucks, Barista
07.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Maintenance Assistant

Comfort Inn Hotel
12.2022 - 06.2023
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Demolition Worker

Construction Specialties
01.2022 - 10.2022
  • Wore mandated safety equipment and used correct procedures for total site safety.
  • Operated jackhammer, cutting saws and other power tools for demolition work.
  • Conducted post-demolition site assessments, ensuring all required tasks were completed before moving onto subsequent projects.
  • Performed selective demolition tasks with attention to detail, preserving historical elements as requested by clients or architects.

Education

GED -

Commerce High School
Yonkers, NY
05.2015

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Timeline

Sales Associate

Starbucks, Barista
07.2023 - 08.2024

Maintenance Assistant

Comfort Inn Hotel
12.2022 - 06.2023

Demolition Worker

Construction Specialties
01.2022 - 10.2022

GED -

Commerce High School

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Steven Altruz