Steven Ban

• Exude passion and understanding of Hp products
• Display enthusiasm and positivity in creating an upbeat team and to produce sales
• Continuously learn and exhibit new Hp knowledge
• Handle responsibility professionally, meet deadlines, and address questions and concerns
• Years of experience in working with a diverse workforce and clientele
• 5+ years of management experience.

• Product presentations and demonstrations
• Interact with store personnel and client customers regarding Hp products and usage.
• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Educated consumers about product benefits, leading to increased interest and sales conversions.
• Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
• Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.

Conducts customer and employee education seminars on various software and programs

• Collaborates with purchasing department on inventory and up-to-date software
• Utilizes in-person and online customer service requests to compile accurate orders
• Able to effectively communicate vast knowledge of technology to a variety of users, from experienced to beginner.
• Boosted sales through effective management of customer accounts and promotion of latest product.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Supported needs of ho attended to specific needs of countless customers daily for [Type] recl relevancy and intentionality
• Supported needs of wait staff who attended to specific needs of countless customers daily for wedding and social events with social relevancy and intentionality.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.