Steven Beltran
Seattle,WA
Summary
Bilingual customer service and professional with hands on experience supporting customers, managing order fulfillment, and maintaining safety and sanitation standards. Known for identifying needs quickly, handling transactions accurately, and keeping workstation, retail, and service tasks organized and efficient.
Overview
4
4
years of professional experience
Work History
Server
Brookdale
Seattle, Washington
12.2021 - 09.2022
- Greeted guests and provided menus.
- Took resident orders and passed dietary requests to kitchen staff.
- Provided excellent customer service to support resident satisfaction.
- Followed safety and sanitation standards during daily service tasks.
- Set dining tables and restocked service stations before meal periods.
Customer Service Associate
Walgreens
Seattle, Washington
10.2022 - 07.2023
- Greeted customers and identified their needs.
- Assisted customers with returns, exchanges, refunds, and other transactions.
- Handled cash register operations accurately during peak times.
- Maintained product displays, signage, and shelf organization across sales floor.
- Performed additional duties determined by the management team.
Customer Service Associate
Home depot
Seattle, Washington
06.2023 - 03.2025
- Assisted Home Depot customers with product selection, aisle location, and purchase questions.
- Greeted customers and identified their needs.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Processed returns, exchanges, and refunds through register systems.
- Supported order pickup, special orders, and online order calls.
Paint Department Associate
Home Depot
Seattle, Washington
06.2023 - 03.2025
- Mixed custom colors to match customer needs using a computerized color matching system.
- Mixed custom paint colors using color-matching equipment and tinting systems.
- Operated paint shaker, mixer, and dispensing tools safely.
- Assisted customers with selecting the right paint, supplies and tools for their projects.
Order Fulfillment Associate
Home Depot
Seattle, Washington
06.2023 - 03.2025
- Pulled and packed products from shelves based on customer orders.
- Picked online orders using handheld scanners and pick lists.
- Staged curbside pickup orders in designated fulfillment areas.
- Coordinated with sales floor associates to locate stocked items quickly.
- Operated forklift, pallet jack, reach trucks, and ballymore.
Harbor Operations Specialist
Port Of Seattle
Seattle, Washington
04.2025 - 07.2025
- Monitored dock reservation system to ensure accurate scheduling of boat arrivals. and boat arrivals.
- Operated heavy duty and large capacity forklifts.
- Maintained safety and sanitary requirements in workspace
- Identified the needs of customers promptly and efficiently.
Education
High School Diploma -
Chief Sealth High School
Seattle, WA06-2023
Skills
- Customer Service
- Forklift and reach truck operation
- Multitasking and organization
- Communication
- Adaptability
- Teamwork
- Bilingual
- Microsoft Office Suite
- Project Management
- Leadership Development
- Mechanic
- Graphic design
Education, Certifications
High School Student Of The Month Certificate
Timeline
Harbor Operations Specialist
Port Of Seattle
04.2025 - 07.2025
Paint Department Associate
Home Depot
06.2023 - 03.2025
Order Fulfillment Associate
Home Depot
06.2023 - 03.2025
Customer Service Associate
Home depot
06.2023 - 03.2025
Customer Service Associate
Walgreens
10.2022 - 07.2023
Server
Brookdale
12.2021 - 09.2022
High School Diploma -
Chief Sealth High School