Steven Duran
Greenwood,AR
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
10gym
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Lifeguard
Parrot Island
06.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Server Shift Leader
Baskin Robbins Ice Cream
06.2021 - 02.2023
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Greenwood High School
Greenwood, AR05.2023
Skills
- PC Proficiency
- Office Equipment Operation
- Greet Guests
- Staff Management
- Customer Service
- Organization and Efficiency
Timeline
Receptionist
10gym
08.2023 - Current
Lifeguard
Parrot Island
06.2023 - 08.2023
Server Shift Leader
Baskin Robbins Ice Cream
06.2021 - 02.2023
High School Diploma -
Greenwood High School
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