Steven Easterday
Union Beach,New Jersey
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Cinemark Theaters
Hazlet, NJ
01.2022 - 03.2024
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
- Mentored team members to enhance professional development and accountability in workplace.
Concessions/Usher
Cinemark Theaters
Hazlet, NJ
01.2019 - 01.2022
- Consistently provided friendly service to promote better customer engagement.
- Displaying communication skills in customer service and being able to multitask in high pressure situations.
- Maintained clean, organized workspace according to operational standards.
- Monitored inventory and notified management of deficiencies or shortages.
Sales Associate
Leslie's Pool Supplies
Hazlet, NJ
06.2020 - 09.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Cook/Food Service Worker
McDonald's Restaurant
Union Beach, New Jersey
09.2018 - 01.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Learned other teammates' work tasks to train as backup.
Senior Assistant Manager
Cinemark Theaters
Hazlet, NJ
03.2024 - Current
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests. Using Anaplan/projections to correctly schedule and adjusting as needed.
- Created and updated regular inventory reports and records. Labeled, organized and located inventory items in staging areas.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Associate of Science - Criminal Justice
Brookdale Community College
Lincroft, NJ12.2021
Skills
- Safe Food Handling
- PPE Guideline Compliance
- Critical Thinking
- Adaptability and Flexibility
- Multitasking and Organization
- Customer Service
- Cash Handling
- Teamwork and Collaboration
Timeline
Senior Assistant Manager
Cinemark Theaters
03.2024 - Current
Assistant Manager
Cinemark Theaters
01.2022 - 03.2024
Sales Associate
Leslie's Pool Supplies
06.2020 - 09.2020
Concessions/Usher
Cinemark Theaters
01.2019 - 01.2022
Cook/Food Service Worker
McDonald's Restaurant
09.2018 - 01.2019
Associate of Science - Criminal Justice
Brookdale Community College