Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Esparza

Tulsa

Summary

Motivated Shift Leader eager to help team members reach and surpass goals through caring leadership. Talented trainer and operational issue solver with front-line experience, and a collaborative personality. Capable of striking a balance between the needs of customers, businesses, and employees.

Overview

2
2
years of professional experience

Work History

Shift Leader

Panda Express
Tulsa
07.2024 - 06.2025
  • Verified the accuracy of cash drawer amounts during opening and closing shifts.
  • Inspected food preparation areas to uphold sanitation standards consistently.
  • Analyzed sales data to uncover trends and identify improvement opportunities.
  • Assisted in training new employees on shift operations.

Barista

Starbucks
Tulsa
05.2024 - 07.2024
  • Executed all drink choices on the Starbucks menu, accommodating customer modifications.
  • Maintained safety, cleanliness, and decorum standards consistently.
  • Above-average ability to multitask in a fast-paced, high-demand environment.
  • Educates customers on store offerings, and coffee culture.

Team Member

Cici's Pizza
Tulsa
03.2023 - 04.2024
  • Provided friendly greetings to guests, answering questions effectively.
  • Managed and processed payments, issuing receipts and refunds as necessary.
  • Kept counter area clean and orderly to enhance customer experience.
  • Complied with nutrition and sanitation protocols at all times.

Education

High School Diploma -

East Central High School
Tulsa, OK
05-2024

Skills

  • Cash handling
  • Food safety
  • Sales analysis
  • Employee training
  • Customer service
  • Time management
  • Continuous development
  • Attention to detail
  • Adaptability
  • Communication skills

Timeline

Shift Leader

Panda Express
07.2024 - 06.2025

Barista

Starbucks
05.2024 - 07.2024

Team Member

Cici's Pizza
03.2023 - 04.2024

High School Diploma -

East Central High School
Steven Esparza