Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Harvey

Jacksonville,FL

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue and improving buying experience. Consistently recognized for sales performance and excellence in customer service.

Overview

14
14
years of professional experience

Work History

Server

Maggiano's
05.2014 - Current
  • Increased sales significantly by upselling higher-end products to customers.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.

Server

Pusser's Bar And Grill
02.2010 - 04.2014
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelor of Science - Business Management

Florida State College At Jacksonville
Jacksonville, FL
08.2022

Skills

  • Sales Expertise
  • Suggestive Selling
  • Quality Control
  • Performance Improvement
  • Billing and Payment Processing
  • Guest Inquiries
  • Guest Satisfaction
  • Conflict and Complaint Resolution
  • Patron Rapport

Timeline

Server

Maggiano's
05.2014 - Current

Server

Pusser's Bar And Grill
02.2010 - 04.2014

Bachelor of Science - Business Management

Florida State College At Jacksonville
Steven Harvey