Steven Hauck
Stow,OH
Summary
Accomplished Service Coordinator at Meijer, adept in organizing resources and effective communication, significantly reduced client wait times and enhanced satisfaction. Skilled in planning and resolving customer concerns, demonstrating a commitment to excellence and loyalty through innovative solutions and strong client relationships. Mastery in both hard and soft skills propels organizational success. Smart and responsible liaison with strong interest in fostering communication and collaboration. Proactive in identifying issues with utmost confidence in practical solutions. Highly motivated and determined to make meaningful contributions to organization.
Overview
4
4
years of professional experience
Work History
Service Coordinator
Meijer
11.2020 - Current
- Assessed customer needs and developed solutions to meet needs.
- Established strong relationships with clients by keeping them satisfied regarding their services requested or concerns raised.
- Reduced client wait times by implementing an effective system for prioritizing urgent or time-sensitive requests.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
Education
No Degree - Sport Administration
Kent State University
Kent, OH05.2025
Skills
- Organization of necessary resources
- Effective communication
- Ability to handle constructive criticism
- Planning and working around obstacles
- Being patient and resolving customer concerns
- Ability to commit to a job for the good of the company
Additional Information
- Two semesters of practical experience in university athletics in regards to facilities and operations.
- Event planning experience from course in Spring 2024. Organized and planned a pregame event at the Cleveland Guardians game on May 4, 2024.
- Sales experience from course in Spring 2024. Prepared scripts and delivered several emails designed to recruit former and brand new clients also for aforementioned Guardians game.
Timeline
Service Coordinator
Meijer
11.2020 - Current
No Degree - Sport Administration
Kent State University