Summary
Overview
Work History
Education
Skills
Timeline
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Steven Herrera

Albuquerque

Summary

Proven Delivery Driver and Ranch Foreman with a track record of enhancing customer satisfaction and increasing ranch efficiency, notably with Tocaya Ranch. Skilled in route management and problem-solving, demonstrating exceptional attention to detail and reliability. Achieved significant improvements in delivery timeliness and safety, showcasing a commitment to excellence in customer service and operational standards.

Overview

15
15
years of professional experience

Work History

Delivery Driver

Rural Solutions
08.2023 - 01.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Ranch Foreman

Tocaya Ranch
05.2010 - 06.2019
  • Established robust emergency response plans in case of natural disasters or other unexpected events affecting the wellbeing of livestock or employees.
  • Increased overall ranch efficiency by identifying areas requiring improvement and implementing innovative solutions accordingly.
  • Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
  • Achieved customer satisfaction through precise alignment of doors, windows, staircases, and built-in furniture installations.
  • Reduced waste and costs by accurately measuring, cutting, and installing trim work, cabinetry, moldings, and other custom woodwork components.
  • Maintained a safe working environment by adhering to industry best practices and following safety guidelines during all aspects of finish carpentry projects.
  • Improved overall aesthetic appeal of residential and commercial spaces through meticulous attention to detail in finish carpentry tasks.

Delivery Driver

Tena Transport
08.2019 - 07.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

Diploma - General Studies

Luna Community College
Las Vegas, NM
05.2011

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Route management

Timeline

Delivery Driver

Rural Solutions
08.2023 - 01.2025

Delivery Driver

Tena Transport
08.2019 - 07.2023

Ranch Foreman

Tocaya Ranch
05.2010 - 06.2019

Diploma - General Studies

Luna Community College

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Steven Herrera