Steven Ieva
Seaford,NY
Summary
Dynamic Sales Associate with a proven track record at Essential Products, excelling in customer service and teamwork. Leveraged problem-solving skills to enhance customer satisfaction and optimize product displays, contributing to a significant increase in sales performance. Adept at multi-tasking and time management, ensuring efficient transaction processing and a seamless shopping experience.
Overview
3
3
years of professional experience
Work History
Doorman
Grand Hyatt New York
New York
05.1996 - 2026
- Greeted and assisted guests, ensuring exceptional service and satisfaction throughout their stay.
- Monitored entrance and exit points, maintaining security and safety protocols effectively.
- Managed luggage handling for guests, providing timely support during check-in and check-out processes.
- Coordinated with hotel staff to facilitate smooth arrival and departure experiences for visitors.
- Responded promptly to guest inquiries, enhancing overall customer experience and engagement.
- Assisted with valet services, optimizing vehicle flow and managing parking logistics efficiently.
Sales Associate
Essential Products
Franklin Square, NY
01.1993 - 03.1996
- Guided customers in product selection, ensuring informed decisions on features and benefits.
- Executed transaction processing with precision utilizing point-of-sale systems to enhance checkout efficiency.
- Optimized product displays to elevate visual merchandising standards.
- Facilitated collaboration among team members to achieve daily sales targets and enhance overall store performance.
- Addressed customer inquiries and concerns promptly to enhance satisfaction and loyalty.
Education
Criminal Justice
Nassau Community College
Garden City, NY05.1993
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Listening skills
Problem-solving
Timeline
Doorman
Grand Hyatt New York
05.1996 - 2026
Sales Associate
Essential Products
01.1993 - 03.1996
Criminal Justice
Nassau Community College