Steven Kline
Fort Myers,FL
Summary
I am a highly motivated and dedicated business to business sales professional. When I was with Watts Trucking/County Waste Systems I grew our customer base from a few dozen to over 4000 new customers in about 18 months. Owning my own company I got to know the operations side of the business. I enjoy both.
Overview
18
18
years of professional experience
Work History
Owner
ESI of the Quad Cities
Davenport , IA
08.2010 - 01.2021
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Ensured compliance with applicable laws and regulations related to business operations.
- Conducted performance reviews for employees on a regular basis.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
Regional Sales Manager
Watts Trucking/ County Waste Systems
Rock Island , Illinois
03.2003 - 09.2008
- Maintained accurate records of all sales activities including leads generated and closed deals.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Established relationships with key accounts in the region through personal visits and phone calls.
- Implemented effective territory management techniques across the region.
- Monitored competitor activities and analyzed pricing trends in the region.
- Negotiated contracts with distributors, vendors, retailers. in the region.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
- Created promotional campaigns to increase sales in the region.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
Education
BBA - Business Administration
Western Illinois University
Macomb, IL05-2003
Skills
- Marketing tactics
- Regulatory Compliance
- Labor Relations
- Business Management
- Administrative Oversight
- Customer Relations
- Consulting
- Business Administration
- Operations Management
- Contract Management
- Business marketing
- Profit and loss analysis
- Negotiation
- Marketing
- Bidding processes
- Staff Management
- Human Resources
Timeline
Owner
ESI of the Quad Cities
08.2010 - 01.2021
Regional Sales Manager
Watts Trucking/ County Waste Systems
03.2003 - 09.2008
BBA - Business Administration
Western Illinois University
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