Steven Lavaque
walmart
Surprise,AZ
58
years of professional experience
Experienced supervisor with a strong record of leading teams, training associates, and coordinating daily store operations. Skilled in workforce scheduling, policy enforcement, and report preparation. Focused on improving productivity, supporting staff development, and maintaining smooth retail operations.
Work History
supervisor
1 Year- Supervised Walmart associates during daily store operations and task completion.
- Trained team members on customer service, safety, and store procedures.
- Monitored stockrooms and sales floors for merchandising and inventory accuracy.
- Coordinated associate schedules and shift coverage across departments.
- Resolved customer concerns and supported service recovery at Walmart.
- Enforced safety standards and followed company policies throughout shifts.
- Communicated priorities and updates between management and store teams.
- Inspected work areas and assigned tasks to maintain smooth operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
supervisor
55 Years 9 Months- Supported Walmart associates during daily store operations and task completion.
- Trained team members on customer service, safety, and store procedures.
- Checked stockrooms and sales floors for merchandising and inventory accuracy.
- Helped coordinate associate schedules and shift coverage across departments.
- Coordinated associate schedules and shift coverage across departments.
- Resolved customer concerns and supported service recovery at Walmart.
- Enforced safety standards and followed company policies throughout shifts.
- Communicated priorities and updates between management and store teams.
- Inspected work areas and assigned tasks to maintain smooth operations.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
Education
High School Diploma
Skills
Inventory management
Workforce scheduling
Performance tracking
Policy enforcement
Report preparation
Retail operations
Timeline
supervisor
walmart
10.2026 - 10.2027Read More
supervisor
walmart
01.1970 - 10.2025Read More
Centennial
High School Diploma
Read More