Dedicated Maintenance Technician experienced in customer service, collaboration, and problem-solving. Delivered effective solutions and tenant satisfaction through quick adaptability and a calm demeanor under pressure. Enhanced property management efficiency by diagnosing mechanical issues across HVAC, plumbing, and electrical systems.
Work History
Steve's Home Services
6 Years 9 Months
Self-employeed | 05.2018 - 02.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Maintenance Technician
2 Years 7 Months
Progress Residential | 08.2015 - 03.2018
Diagnosed and resolved mechanical issues in HVAC, plumbing, and electrical systems efficiently.
Conducted routine maintenance inspections to ensure property safety and compliance with regulations.
Collaborated with property management to schedule repairs and minimize tenant disruptions.
Trained junior technicians on best practices for equipment maintenance and safety protocols.
Appliance Repair Technician
11 Years 11 Months
Steve's Appliance | 06.2003 - 05.2015
Diagnosed and repaired a wide range of household appliances, ensuring optimal functionality.
Conducted routine maintenance checks to prevent appliance failures and extend lifespan.
Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Disassembled, repaired and reassembled equipment in good working order.
Service Technician
7 Years 7 Months
Hobart | 07.1995 - 02.2003
Diagnosed and repaired commercial kitchen equipment to ensure optimal performance and minimize downtime.
Conducted routine maintenance on various appliances, enhancing reliability and extending equipment lifespan.
Implemented process improvements that streamlined service operations and increased customer satisfaction rates.
Trained junior technicians on equipment troubleshooting and repair techniques, fostering skill development.
Education
High School Diploma
Taunton High School | Taunton, MA | 06-1976
Major Appliance Repair
Baystate School of Appliance | Canton, MA | 09.1993 - 06.1994