Sports
Steven Mella
Pawtucket,United States
Summary
Friendly and trustworthy cashier supplying unmatched customer service and workplace focus. Swift and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer assistance.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Cashier
Target
North Attleboro, MA
11.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted to front manager following two months of diligent and strict work
- Provided compassionate service and assistance to customer
- Encouraged customer loyalty, satisfaction and sales.
- Supported my fellow workmates in times of need and struggle
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Created price tags and merchandise signs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Education
Highlander Charter School
360 Market St, Warren, RI 02885 08.2018 - 06.2022
Skills
Basic math skills
Customer assistance
Drawer management
Currency counting
Refund handling
Cash register systems
Retail merchandising
Stocking and replenishing
Written and verbal communication
Order taking
Time management skills
Product knowledge
Customer Relations
Staff Training
Refunds and exchanges
Product restocking
Accomplishments
- Trained and mentored numerous employees.
- Promoted to head cashier
- Supervised team of 5 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Secure and friendly environments
Making good friends
Timeline
Cashier
Target
11.2021 - Current
Highlander Charter School
08.2018 - 06.2022