Steven Meloni
Portland,Maine
Summary
Goal-oriented Manager polished in identifying and implementing process improvements. Offers expertise in time management and communications across various levels of personnel and management. Dedicated to representing establishment with friendly, professional demeanor.
Overview
13
13
years of professional experience
Work History
Business Development Specialist
Guardian Recovery Network
Portland, ME
12.2023 - Current
- Established effective working relationships with internal teams including marketing, operations, finance and legal departments.
- Managed client accounts ensuring excellent service delivery throughout the lifecycle of each project.
- Represented the organization at various conferences or exhibitions to promote products and services.
- Identified, evaluated, and pursued new business opportunities to expand corporate reach.
IOP Coordinator
Pine Tree Recovery Center
Portland , ME
01.2022 - 12.2023
- Enhanced performance through collaboration with diverse teams.
- Maintained records of customer needs and preferences.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Resolved customer complaints or answered customers' questions.
- Guided employees in handling difficult or complex problems.
Office Manager
Dynamic Health Solutions Center
Delray Beach, FL
05.2017 - 12.2022
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Loaner Car Manager
BMW of Delray Beach
Delray Beach, FL
05.2016 - 02.2017
- Checked vehicles prior to service and immediately afterward to identify damages.
- Washed wide range of vehicles each day.
- Verified attachment of proper stickers and plates to establish status of vehicle.
- Identified issues affecting safety and brought up to shift supervisor for resolution.
Warehouse Manager
Sardo And Sons Warehousing
Wilmington , DE
06.2012 - 03.2016
- Established and maintained good relations with customers, vendors and transport companies.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Trained staff on material handling processes to reduce shipping times.
- Generated warehouse shipping documents, packing lists and invoices.
- Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
- Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.
- Promoted repeat business through development of devoted customer service to loyal clients.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Education
Associate of Arts - Graphic Design
Anthem Institute - Springfield
Springfield, PA02.2007
Garnet Valley High School
Glen Mills, PA06.2005
Skills
- Customer relations
- Workforce Management
- Decision-making
- Training and coaching
Timeline
Business Development Specialist
Guardian Recovery Network
12.2023 - Current
IOP Coordinator
Pine Tree Recovery Center
01.2022 - 12.2023
Office Manager
Dynamic Health Solutions Center
05.2017 - 12.2022
Loaner Car Manager
BMW of Delray Beach
05.2016 - 02.2017
Warehouse Manager
Sardo And Sons Warehousing
06.2012 - 03.2016
Associate of Arts - Graphic Design
Anthem Institute - Springfield
Garnet Valley High School
Similar Profiles
Michael BrakebillMichael Brakebill
Admissions Coordinator at Guardian Recovery NetworkAdmissions Coordinator at Guardian Recovery Network
SHEA PACKARDSHEA PACKARD
Director of Operations at Guardian Recovery NetworkDirector of Operations at Guardian Recovery Network
KATHRYN LAUREN PASTOREKATHRYN LAUREN PASTORE
Admissions/Business Development Specialist at Guardian Recovery NetworkAdmissions/Business Development Specialist at Guardian Recovery Network