STEVEN MIX
Kevil,KY
Summary
Dynamic Account Sales Manager skilled in fostering client relationships and developing effective sales strategies. Achieved consistent sales targets through strong problem-solving and communication abilities. Expanded customer base while overseeing budget management and sales execution. Focused on leveraging skills for sustained growth in competitive sales environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Account Sales Manager
RED BULL DISTRIBUTION COMPANY
Paducah, Kentucky
06.2025 - Current
- Developed and maintained strong client relationships within beverage distribution market.
- Managed sales strategies to enhance product presence and visibility.
- Collaborated with marketing teams to execute promotional campaigns effectively.
- Developed and implemented sales strategies to increase customer base and maximize profits.
- Cultivated relationships with key customers in order to build loyalty and repeat business.
- Performed sales consultations and educated clients on products and services.
- Delivered products efficiently to various locations within designated routes.
- Inspected vehicles daily for safety and maintenance before each shift.
- Loaded and unloaded products while ensuring proper handling procedures.
- Transported and safely delivered items to prevent damage or loss.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Delivery Driver
Performance Food Company
Paducah, KY
01.2018 - 07.2025
- Drive assigned routes according to predetermined schedules, efficiently delivering foodservice products to restaurants, schools, hospitals, and other customer locations.
- Unload trailers and safely transport items into designated customer storage areas using dock carts, pallet jacks, or liftgate equipment.
- Conduct product inspections, verify against invoices or load manifests, and report any damaged or missing items to the supervisor.
- Obtain customer signature upon delivery, verify order accuracy, and collect payments if applicable.
- Load customer returns or damaged goods onto the trailer at customer premises; secure and return them to base with required paperwork.
- Maintain legible, accurate documentation, including delivery manifests, invoices, receipts, and return forms.
- Log daily hours of service and driving records according to DOT, state, and company regulations using paper logs or ELD systems.
- Act as a professional representative of the company-interact courteously with customers, vendors, co-workers, and dispatch, responding to delivery-related questions or issues swiftly and accurately.
- Perform additional duties and assist team members as directed to support company operations and customer service goals.
Delivery Driver/ ASM
Coca-Cola
Paducah, KY
01.2017 - 01.2018
- Safely operate a company-owned commercial vehicle to deliver Coca-Cola products to grocery stores, gas stations, restaurants, and other retail locations along an assigned route.
- Load and unload products using a hand truck, pallet jack, or dolly, ensuring accurate counts based on invoices or delivery manifests.
- Stock and rotate products on store shelves, coolers, and displays, following company standards for presentation and freshness.
- Ensure all empty containers and returned merchandise are collected and documented properly.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
- Penetrated new markets by investigating competitor products, services, and trends.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Assisted customers with product selection based on their individual needs.
- Discovered sales opportunities by showcasing products and services to interested clients.
- Monitored competitors' activities, pricing, and promotions in the region.
Recruiter and HR Manager
USA Union Pro
Kevil, KY
01.2014 - 01.2017
- Recruiting and onboarding talent.
- Managing employee benefits.
- Resolving workplace conflicts.
- Fostering a positive organizational culture.
- Aligning employee goals with business objectives.
- Ensuring compliance with labor laws.
- Driving overall company success.
Account Manager/Area Sales Manager/Sales Manager/Food Delivery Driver
Home City Ice/ Deliver
Paducah, KY
01.2009 - 01.2014
- Operate a company-issued delivery truck to service established accounts, such as convenience stores, gas stations, and supermarkets. Daily routes typically consist of 12-15 stops, averaging 8-10 hours per shift.
- Deliver packaged ice to customer locations, using hand trucks, buggies, or electric pallet jacks to transport bags from truck to store interior or cooler space.
- Process delivery invoices and customer paperwork, obtaining required signatures and confirming order accuracy.
- Engage in straightforward interactions with customers-confirming deliveries, handling returns, and maintaining good communication throughout the route.
- Load and unload ice products, lifting bags (typically 7 - 40 lbs) repeatedly throughout the day.
- Collect returns from customers, including empty pallets, damaged merchandise, or returned bags, and bring them back to the distribution center for proper processing.
- Led sales team to achieve quarterly targets through effective coaching and support.
- Developed strategic sales plans to penetrate new markets and expand customer base.
- Analyzed market trends to identify opportunities for product positioning and promotion.
- Implemented CRM systems for streamlined communication and improved client management.
Education
M.D. - Occupational Safety
Eastern Kentucky University
Richmond, KY01-2016
Master of Science - Exercise Science
Murray State University
Murray, KY12-2013
BBA - Business Management
Murray State University
Murray, KY12-2013
Skills
- Strong organizational skills
- Time management skills
- Exceptional communication skills
- Interpersonal skills
- Ability to work independently
- Ability to work as part of a team
- Detail-oriented
- Ability to handle multiple tasks simultaneously
- Experience in managing budgets
- Experience in handling financial documents
- Experience with Quickbooks
- Client relationship management
- Sales strategy development
- Route planning
- Problem solving
- Time management
- Sales team training
Certification
- CDL / CDL-A
- First aid
Timeline
Account Sales Manager
RED BULL DISTRIBUTION COMPANY
06.2025 - Current
Delivery Driver
Performance Food Company
01.2018 - 07.2025
Delivery Driver/ ASM
Coca-Cola
01.2017 - 01.2018
Recruiter and HR Manager
USA Union Pro
01.2014 - 01.2017
Account Manager/Area Sales Manager/Sales Manager/Food Delivery Driver
Home City Ice/ Deliver
01.2009 - 01.2014
M.D. - Occupational Safety
Eastern Kentucky University
Master of Science - Exercise Science
Murray State University
BBA - Business Management
Murray State University